If sandals or a belt were purchased at an Eliza B, Leather Man Ltd, Retailer:
If sandals or belts were purchased at the Eliza B, Leather Man Ltd Online Store:
If you want to return a product for a refund (credit to your original charge), we ask that you return with original order form or order number within 60 days. After that, you may receive in-store credit for future purchases.
If you ordered sandals or a belt with us and they are the wrong size, or you do not like they way they turned out…return them with a $9.50 check made out to "Leather Man Ltd." to cover shipping, and we will remake you a new pair of sandals or belt.
If we have made your product incorrectly, we will email you a pre-paid return label – and we will make your new product free of charge.
If you have ordered custom monogram sandals or a belt with us online, and it is too small, you may return them with a $30 check made out to "Leather Man Ltd." and we will remake it. If you have ordered monogram sandals or belt and they are too big, you may return them with a $9.50 check, since we can size the product down.
One Final Note On Returning Defective Sandals:
The above sounds a little stern and unfriendly and in truth it is. We are frankly astonished with the audaciousness of some of our returns. On occasion it causes us to become crabby and distrustful. It is therefore appropriate for us to remind our selves that the overwhelming majority of our customers are kind hearted and fair minded. We are fortunate and grateful.
As always, Thank you for wearing our products!
Leather Man Limited / Eliza B.